When an item does not work out there are 10 days from delivery to change your mind . The detail is on this page.
Items we accept back
Returns go through where the item is unused and the box, fittings and invoice are all returned.
- Unused, in the condition it reached you
- All original packaging, labels and small parts
- Your invoice in the parcel
What we cannot take back
- Clearance items marked non-returnable on their product page
- Products damaged in your care rather than in transit
- Anything returned incomplete
- Claims made beyond 10 days from delivery
About exchanges
We do not offer a direct exchange for a different size or colour. Return the original, take the refund, and order again.
Who pays the return courier
Where an item is damaged, faulty, wrong or short, the return costs you nothing — customer arranges (free on damaged/doa), provided you tell us within 48 hours of delivery and send the unboxing video.
Change-of-mind returns travel back at your expense, though we never add a restocking fee.
Refunds
As soon as we have the item back and confirmed its condition your money is returned within 7 business days to the original payment method ; UPI payments go back to the same UPI ID; Cash on Delivery orders are refunded by bank transfer to details you give us.
Your bank may take another day or two to show the credit, which is out of our hands.
How to begin
Email [email protected]. If you would rather speak to someone, call +91 9981151727. Include the order number, the problem, and, for damage or a wrong item, the unboxing video You get the return address and the next step by reply.