This page explains the personal data Manori Parade handles, together with your rights over it.

The details we take

  • The routine data any web server records: IP address, device, pages opened
  • The name and address a parcel is sent to, plus an email and phone number
  • Past orders, retained so a later return or question can be dealt with

No card or banking credentials are collected, because UPI authenticates in your own app and cash never touches our systems.

Why we need it

So we can dispatch, reply, process returns, and satisfy Indian tax and consumer record rules . We neither profile you for advertising nor sell your details.

Who your details reach

The courier delivering your parcel, plus our hosting and email providers — nobody else, and none may use the data for their own purposes. Anything handed to an authority is handed over because the law requires it.

Nothing about your eyesight or the contents of a jewellery box is asked for or recorded at any point.

How long we keep it

Order and invoice records are kept for as long as tax and consumer law requires . Enquiries that led nowhere are deleted after closure; we keep nothing ‘just in case’.

Cookies on this site

Two kinds of cookie run here — functional ones for the basket, and basic page analytics . Blocking them in your browser is your call, but checkout stops working.

There is no newsletter and no marketing list here — the only messages you get from us are about an order you placed.

What you can ask for

You have rights under the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 (IT Act 2000): access to your personal data, correction of it, and erasure where we are not required to retain it Route it through the Grievance Officer below and expect a reply within a reasonable period.

Grievance Officer

Complaints about how your data has been handled go to our Grievance Officer, reachable at [email protected] or by post at Shop No 14 NSD EPIC, Omaxe Greens, Omaxe City 1, Indore, Madhya Pradesh 452016, India . Writing “Grievance” in the subject gets it to the right place faster. A member of our team holds the role. You will get an acknowledgement and an account of what we do next.

Security

The site runs over HTTPS and access to order records is limited to the people who fulfil orders . Should a breach ever touch your data, you and the authority both hear from us.

If this notice changes

Where this notice changes, the new version appears here and takes effect from the date it is posted.